Thank you for making loan application with us.  Our goal is to deliver excellent customer service with your help.  Here is a list of helpful tips to ensure that your loan process is easy and leads to a smooth closing of your transaction.  Your assistance is essential to avoid delays within the process.  

√ DO call us with any questions you have throughout the process – it is our privilege to help you
√ DO respond to calls and requests for documentation from us quickly
√ DO continue making on-time payments on all your current debts, including your mortgage or rent
√ DO keep paper records of any transactions such as copies of checks you deposit in your bank
√ DO let us know if there are any changes in the source of funds for your transaction
√ DO let us know if receive any gift funds and be sure to document the transaction
√ DO send us your insurance policy quickly or let us know if you would like a referral to an agent.  

× DON’T make any major purchases such as cars, boats or furniture
× DON’T open or close any credit or bank accounts, including new loans
× DON’T pay off any accounts or charge-offs/collections without discussing it with us first
× DON’T transfer money between accounts
× DON’T change positions, employers or take a leave of absence
× DON’T start home improvement projects or move residences
× DON’T make cash deposits into your bank accounts 

If you DO need to make a change, please let us know immediately. We are here to help you every step of the way.